Maximizing Recovery. Protecting Reputations.
Your strategic partner for compliant debt recovery and premier DRA staffing across India. We deliver results with integrity.
Bridging the Gap Between Recovery and Reputation
NBM Consultants was founded on a simple yet powerful principle: debt recovery can, and should, be handled with professionalism, integrity, and respect. In an industry often seen as challenging, we have established ourselves as a beacon of ethical practices and reliable results for India's leading Banks and NBFCs.
We understand that every account represents a relationship. Our primary goal is to recover outstanding assets while preserving the crucial relationship between your institution and your customers. We achieve this by blending a deep understanding of the financial landscape with a human-centric approach, ensuring every interaction is compliant, fair, and solution-oriented.
Our Vision & Core Principles
To be India's most trusted and respected financial services partner, driven by principles that ensure success for our clients and our team.
Partnership
We work as an extension of your team. Our success is directly tied to yours, and we foster open communication and strategic alignment to achieve shared goals.
Professionalism
Every agent in our network is IIBF-certified and rigorously trained in professional conduct, ensuring your brand is represented with the utmost respect at all times.
Performance
Ethical practices and outstanding results go hand-in-hand. We leverage data, technology, and proven strategies to maximize recovery rates and deliver measurable value.
Our Services for Banks & NBFCs
Debt & Asset Recovery
Comprehensive collection services for all asset classes, from soft-calling reminders to field visits, all within a fully compliant framework.
DRA Hiring & Staffing
Access our pool of 150+ pre-vetted, IIBF-certified Debt Recovery Agents to quickly scale your team and enhance collection efficiency.
Tele-calling Solutions
Our dedicated 24/7 tele-calling centers manage early-stage delinquencies with a professional, customer-centric approach.
Legal & Skip Tracing
Leverage our expert legal support and advanced skip-tracing techniques to locate non-contactable defaulters and proceed with legal action.
Why NBM Consultants?
We deliver results with integrity, technology, and a nationwide reach.
Unyielding Compliance
We operate with strict adherence to the RBI's Fair Practices Code and the DPDP Act 2023. Your brand reputation is safe with us.
Technology-Driven Approach
Our advanced CRM and analytics platforms enable efficient case management, performance tracking, and data-driven recovery strategies.
Nationwide Network
With over 150 certified DRAs across 4+ states, we provide unmatched on-the-ground coverage for your entire portfolio.
Our Recovery Process
A transparent and systematic approach to maximizing collections.
1. Case Allocation
Upon receiving a portfolio, cases are analyzed and allocated to the most suitable tele-callers and field agents based on location, delinquency stage, and asset class.
2. Digital & Tele-Calling
Initial contact is made through professional tele-calling, SMS, and digital reminders, focusing on amicable resolutions and payment commitments.
3. Field Visits
For unresponsive cases, our certified field agents conduct professional, in-person visits to negotiate payments and, if necessary, facilitate asset repossession.
4. Reporting & Feedback
Clients receive regular, transparent reports on collection progress, agent performance, and portfolio status, ensuring full visibility and accountability.
Build Your Career With Us
Join a leading debt recovery agency that values integrity, professionalism, and growth.
Why NBM Consultants?
We believe in empowering our employees. We provide a supportive, ethical work environment where you can build a long-term career in the financial services industry. We offer:
- Competitive compensation and incentives.
- Comprehensive training and IIBF certification support.
- A clear career path with growth opportunities.
- A culture of respect and strict compliance.
Our Offices
Andheri East, Mumbai
Virar East, Palghar
Badlapur, Thane
Current Open Positions
Field Executive
Conduct professional, on-site visits to resolve delinquent accounts through negotiation and payment collection.
Tele-Caller
Manage early-stage collections by contacting customers via phone to provide reminders and arrange payment solutions.
Back-End Team
Support our field and tele-calling teams with data management, reporting, and operational coordination.
Ready to take the next step in your career?
Apply Now - Submit Your CVGet in Touch
Contact Information
Whether you're a financial institution seeking a recovery partner or an individual looking for a career, we're here to help.